We value our customers and want you to be fully satisfied with your purchase. If you are not completely happy with your item, you have 30 days from the date of delivery to request a return or exchange. Please review our policy details below:

  1. Eligibility for Returns and Exchanges:
    • Items must be returned in their original condition, unused, unworn, unwashed, and with all original tags attached.
    • Proof of purchase (order confirmation or receipt) must be provided.
    • Certain items such as personalized or custom-made products, intimate items, and final sale items may not be eligible for returns or exchanges.
  2. Return Process:
    • To initiate a return, contact our customer support team at [[email protected]] with your order number and reason for return.
    • Once approved, you will receive a return authorization and instructions on how to send your item back to us.
    • Customers are responsible for return shipping costs unless the item is defective or the return is due to our error.
  3. Exchange Process:
    • For exchanges, please specify the new item or size you wish to receive when contacting our customer support.
    • If the requested item is unavailable, you will be issued store credit or a refund.
  4. Refunds:
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
    • Shipping fees are non-refundable.
  5. Damaged or Defective Items:
    • If you received a damaged or defective item, please contact us within 48 hours of delivery. We will replace the item at no additional cost to you.
  6. Important Information:
    • Items returned without prior authorization may not be accepted.
    • We recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Thank you for shopping with us. If you have any questions regarding our return and exchange policy, please contact our customer support team at [[email protected]].